We're excited to provide you with information about our shipping policies to ensure a smooth shopping experience. Please review the details below regarding shipping rates, delivery times, and other important information.

1. Shipping Destinations

We offer international shipping to all countries. You can shop with us from anywhere, and we'll send your order to your specified shipping address.

2. Processing Time

• Orders are typically processed within 1-3 business days after payment confirmation.
• During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience during these times.

3. Shipping Methods and Rates

Orders are processed Monday through Friday, excluding weekends and major holidays.

• Sweden: Delivery typically takes 1-3 business days.
• EU: Delivery usually occurs within 4-8 business days.
• Rest of the world: Expect delivery within 10-20 business days.

Once your order is shipped, you will receive an email with your tracking information. We appreciate your understanding and patience as our dedicated team ensures your order is carefully prepared and dispatched to your specified delivery address. Please note that for international deliveries, additional delays may occasionally occur due to customs processing or other factors beyond our control. Nonetheless, we always strive to minimize these delays to ensure your order reaches you as swiftly as possible.

Please note that delivery times are calculated in working days (Monday to Friday), excluding public holidays. Shipping rates vary based on the shipping method selected, the destination, and the weight/size of the package. You can view the shipping rates during checkout before placing your order.

4. Order Tracking

• Once your order has shipped, you will receive a shipping confirmation email with tracking information.
• You can track your order using the provided tracking number on our website or through the carrier's website.

5. International Shipping

• For international orders, please note that customs duties, taxes, and fees may apply upon delivery.
• These charges are the responsibility of the recipient and are not included in the order total or shipping cost.
• Customs policies vary by country; please contact your local customs office for more information.

6. Shipping Restrictions

• We are unable to deliver to P.O. boxes. Please provide a physical mailing address for delivery.
• Certain items, such as hazardous materials or oversized products, may have shipping restrictions. Please review product descriptions for details.

7. Delivery Issues

• If you encounter any issues with your delivery (e.g., delayed shipment, lost package), please contact us immediately at contact@zevanni.com
• We will work with the shipping carrier to resolve the issue and ensure your order is delivered promptly.

8. Order Changes and Cancellations

• Once an order has been placed, changes or cancellations may not be possible after the processing period has begun.
• Please review your order carefully before finalizing the purchase.

9. Contact Us

If you have any questions or need further assistance regarding our shipping policy, please don't hesitate to contact our customer service team at contact@zevanni.com We're here to help!

Note: Zevanni reserves the right to update or modify this shipping policy as needed. Any changes will be reflected on our website. Thank you for choosing Zevanni!